Contact Uke Tune Along — Feedback and Tuner Support

Help make the tuner better

Feedback from real learners is especially valuable. Please tell us if pitch detection feels inaccurate, instructions are unclear, or a page behaves differently on your phone.

Once the domain mailbox is active, contact us at hello@uketunealong.com.

Helpful bug reports include your device, browser, selected tuning, and what happened. Never send us a microphone recording unless we specifically request and you choose to provide one.

Contact Uke Tune Along with a useful report

For a tuner problem, include the device model, operating system, browser name and version, and whether microphone permission was allowed. Tell us which mode you selected—Standard GCEA, Low-G, or Baritone DGBE—which string you played, and what the display showed. If the issue happens repeatedly, describe the room noise and whether reference tones still work.

For a content correction, include the page address, the heading or sentence in question, and the correction you recommend. Reliable references are welcome when the issue concerns a note frequency, tuning convention, browser behavior, or accessibility requirement. Clear evidence helps us separate a factual problem from a wording preference.

Privacy when asking for support

Please do not send passwords, account details, private analytics identifiers, or other sensitive information. The tuner processes microphone audio locally, so a raw recording is normally unnecessary for troubleshooting. A written description and a screenshot of the visual reading are usually more useful and easier to review.

Messages may be retained long enough to answer the question, investigate a defect, and prevent duplicate reports. Information provided voluntarily is used for support and site improvement; it is not sold. See the Uke Tune Along privacy policy for the site’s broader privacy explanation.

What this contact channel can help with

Useful topics include microphone permission, unstable pitch readings, unclear tuning instructions, broken links, translation corrections, keyboard navigation, screen-reader labels, and layout problems on a specific screen size. We can also review suggestions for focused beginner guides that fit the purpose of the site.

This channel cannot inspect or repair an instrument. If a string is damaged, the bridge is lifting, a tuning peg slips, or normal tuning creates unsafe tension, stop using the instrument and contact a qualified repair technician. For urgent safety, legal, medical, or account-security matters, use an appropriate professional service rather than relying on this website.